Privacy Policy

Effective Date: 18 Nov 2024

At Heleza, your privacy is our priority. This policy outlines how we collect, use, and protect your personal data.

Information We Collect

• Personal Data: Name, email address, phone number, billing details, etc., provided during account creation or payment.

• Technical Data: IP address, browser type, operating system, and device information.

• Usage Data: Logs of your activities on our platform for performance monitoring and optimization.

We use your data to:

• Deliver and maintain our services.

• Process transactions and fulfill orders.

• Provide customer support and resolve issues.

• Improve our website, products, and services.

We do not sell your data. We may share data with:

• Payment processors like Paddle to facilitate secure transactions.

• Legal or regulatory authorities, if required by law.

• Service providers involved in service delivery (e.g., data centers).

Heleza employs industry-standard encryption and security measures to protect your personal data from unauthorized access.

You may:

• Access, update, or correct your personal data.

• Request data deletion, where legally applicable.

• Withdraw consent for data processing at any time.

This Privacy Policy may be updated periodically. Please review it regularly for changes.

For privacy-related inquiries, email us at [email protected].