Terms of Service

Effective Date: 18 Nov 2024

Important Notice:

Any unlawful use of our services, including but not limited to activities such as terrorism, child exploitation, hacking, phishing, or spamming, is strictly prohibited. Such actions will be reported to the relevant authorities. We reserve the right to suspend or terminate any accounts found to be in violation of these terms without prior notice.

Welcome to Heleza! By accessing or using our website, products, or services, you agree to abide by these Terms of Service. Please read them carefully before proceeding.

Acceptance of Terms

By using Heleza’s services, you agree to these terms and any policies linked within. If you do not agree, please refrain from using our services.

Services Provided

Heleza offers cloud hosting, VPS/VDS, RDP servers, and other IT infrastructure solutions. All services are subject to availability and applicable policies. We reserve the right to modify or discontinue any service without prior notice.

User Responsibilities

You agree to:

• Provide accurate and up-to-date information when creating an account or placing orders.

• Use our services only for lawful purposes and in compliance with all applicable laws.

• Refrain from unauthorized access, misuse, or interference with our systems or services.

Payments and Billing

All payments are due in advance, and charges are non-refundable unless stated otherwise in our Refund Policy. Users are responsible for ensuring timely payment to avoid service interruptions.

Fair Usage Policy

To ensure optimal performance for all users, Heleza reserves the right to monitor and limit resource usage on shared servers or services that breach fair usage terms.

Limitation of Liability

Heleza shall not be held liable for:

• Indirect, incidental, or consequential damages.

• Loss of data, revenue, or any interruptions caused by third-party providers.

Policy Updates

We reserve the right to update these Terms of Service at any time. Updates will be posted on our website, and continued use of our services constitutes acceptance of the updated terms.

Contact Information

For questions about these Terms, email us at [email protected].